Return Policy
Should an item not fit you or not be to your liking, you can simply return the goods to us at any time within 15 days of receipt. Please note that we cannot accept a return in certain situations such as, products showing excessive wear and tear, or damaged by misuse.
Credit
If you have already paid, we will credit the amount back to your bank account, PayPal account or your credit card. If the purchase was invoiced, you can reduce the amount invoiced accordingly.
To Start A Return
you can contact us at companyalsamah@gmail.com. send your order number If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies